This Privacy Notice explains how Precision Lock & Key LLC collects, uses, and protects information submitted through this website, service request forms, phone calls, emails, and related communications.
Information We Collect
We may collect your name, phone number, email address, service address or general location, requested locksmith service, appointment details, messages, photos or files you submit, and any other information needed to respond to your request.
We may also collect basic technical information such as IP address, browser type, device information, referring page, pages visited, timestamps, and form submission activity for security, spam prevention, troubleshooting, and website performance.
How We Use Information
- To respond to locksmith service requests.
- To call, text, or email you about your request, quote, appointment, or service status.
- To schedule, manage, document, and complete service calls.
- To improve the website, customer experience, and business operations.
- To prevent spam, fraud, misuse, or unauthorized access.
Calls, Texts, and Emails
When you submit a service request or contact us, you authorize Precision Lock & Key LLC to contact you using the phone number or email address you provide. Message and data rates may apply for text communications.
Cookies and Analytics
The website may use cookies, server logs, analytics tools, or similar technologies to understand traffic, improve performance, monitor service requests, and protect the site from abuse.
How Information Is Shared
We do not sell your personal information. We may share information with trusted service providers only as needed to operate the website, deliver notifications, manage service requests, troubleshoot technical issues, or comply with lawful requests.
Data Security and Retention
We use reasonable safeguards to protect information. No internet-based system can be guaranteed completely secure. We retain records as reasonably needed for customer service, business operations, security, legal, tax, accounting, and dispute-resolution purposes.
Contact
Questions can be sent to precisionlockllc@gmail.com or by phone at (540) 664-2388.